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From Monday till Thursday

8:00 -12:00am and 13:30-17:00pm

on Friday 8:00-12:00am

export@stellinox.eu

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Shipping time

Your order will be processed upon receipt

Whatever the way of payment you choose, you will receive an email with a link to follow the delivery or your parcel, through the post or the carrier.

If you have selected payment by credit card, and the items you want are available, your order will be processed and shipped within 24/48 hours. If you have selected payment by check or bank transfer, your order will be processed upon confirmation of your payment.

We will notify you of the expected  delivery time on receipt of the order .
If the items are not available at the time you place your order, it will be shipped to you within 15 working days generally.

If you want to know the delivery time in advance, you can ask us by mail (or phone) by specifying the art numbers and quantities of items you are interested to export@stellinox.eu
Delivery times are provided for information only and without guarantee. These periods shall run from the date of receipt of payment of the order by the buyer and are calculated in working days: Monday to Friday.

In any event, STELLINOX commits to a maximum delivery time of 30 days (excluding Sundays and holidays). This delay of 30 days is the deadline for STELLINOX undertakes to deliver the goods. This period is increased in case of annual closure period, announced on the website. In case of non-compliance with this deadline, the purchaser may request the cancellation of the order in accordance with the following provisions of Article L114 -1 of the French Consumer Code. STELLINOX will reimburse the buyer as soon as possible and not later than 30 days following the date on which the right was exercised. In addition, the amount due will be productive right full interest at the legal rate. On a proposal from STELLINOX, the buyer may, however, opt for a credit note.

 

STELLINOX reimburse the buyer as soon as possible and no later than 30 days following the date on which the right was exercised. In addition , the amount due will be productive right full interest at the legal rate. On a proposal from STELLINOX, the buyer may, however, opt for a credit .